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Real-Time Visibility: Why It Matters for Panic Response Systems

From day one, Punch Rescue has prioritized reliability above all. In any emergency response system, especially panic buttons, real-time device status isn’t optional. It’s essential.

That’s why we are focused on real-time visibility across every device in your safety network. Whether it’s a card, repeater, or base station, you’ll know:

  • Which devices are online
  • Battery levels, signal strength, and firmware status
  • If something goes offline, immediately

Because when seconds matter, guessing isn’t an option.

This visibility extends beyond status updates. Our platform enables real-time location awareness for all cards, all the time. That means your safety teams can:

  • Know exactly where each card is during an emergency
  • Confirm complete evacuations or lockdowns
  • Identify staff who may still be inside a building
  • Coordinate a connected, responsive team-wide reaction

This level of insight transforms emergency response from reactive to proactive. And it all stems from our founding belief: A panic system should work without question, every time, without needing to “test it every 5 seconds.”

We believe this will be a critical differentiator. Other systems may only show where one device is, not all. Others won’t notify you when something disconnects. Rescue will.

How Rescue Started

In early 2017, we learned of a tragedy that took place at a branch of the YMCA of Charlotte, one of our best PunchAlert customers. One morning, a young lifeguard was found in the pool, fully clothed, having drowned some time earlier. It was later that year at the YMCA Risk Management conference in Seattle, where sitting in the audience I watched the risk management director of the YMCA of Charlotte explain what happened after much investigation. Apparently, the lifeguard had a seizure while opening up the pool that morning, fell in while completely alone, and drowned. Our emergency communication platform and mobile app, PunchAlert, was of no use in this terrible circumstance. We spent the next two days in Seattle meeting with aquatic directors and risk managers to fully understand the problem and the need. Ultimately, the idea for the Rescue Raft was born on that day…. a wearable panic button for lifeguards, that could automatically activate upon submersion in water, notify all on-site staff with a connected Alert Station, and create a PunchAlert emergency to then 2-way communicate, manage, and resolve the situation.

The most advanced safety wearable panic button, ever.

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